Hi There,
Thank you for taking the time to share your feedback. We’re sorry to hear that the suction mount did not stay securely in place on your window.
We’d like to help make this right. In some cases, the surface of the window or mounting conditions can affect the suction’s hold, and we’d be happy to troubleshoot this with you or look into a replacement if there is an issue with the mount itself.
Please email us with your order number and, if possible, a photo of how the mount was positioned on the window. We’ll be happy to take a closer look and find the best solution for you.
We appreciate your feedback and the opportunity to improve your experience.