Product Return Policy:
Returns should be pretty simple! Just follow a few simple directions to do it correctly.
Please do not return ANYTHING without a Fly Boys or Pivot issued RA#, we will refuse unexpected packages. This is the Post-9/11 world we live in.
Use the Contact Us page and submit an inquiry for your return.
- Add all relevant information.
- All return items should be in new/unused condition.
- Restocking fees may apply.
- Return shipping costs are your responsibility unless FlyBoys or Pivot made the error.
- You are welcome to use the return label provided by FlyBoys or Pivot but will have the cost deducted from your return amount.
- Embroidered or engraved items are not returnable unless an error was made by FlyBoys or Pivot during production.