Southwest Airlines

Southwest literally gave PIVOT their start in the world of EFB. Adopting the system in 2013, the Southwest EFB team and their leadership had the foresight (and guts) to see the vast potential in the PIVOT methodology and give it a shot. Millions of flight hours later, PIVOT enjoys a 0.4% device break rate and unbelievably high user satisfaction rate. With almost 10,000 pilots operating 4,000+ flights a day PIVOT has proven itself over and over again at Southwest. Currently, the Air1 case is giving way to the PRO97 case as a part of an EFB refresh. PanaVise suction cups are expected to give way to a conversion to STC level installed mounts beginning in early 2017.