Frequently Asked Questions

9720 Landry Blvd., Spring, TX 77379 USA (0.1.1)
PIVOT is a product brand owned by Military Pilot Supply of Texas, dba Fly Boys (0.5.1)
Yes – GS07F9680S (0.6.1)
Yes, purchaes made with a government credit cards are tax exempt. If you place your order through our secure website and you are from any state other than Texas, no sales tax will be applied. If you are from Texas, we will remove the sales tax from your order. (0.7.1)
Yes. The best way to purchase any PIVOT product is through the PIVOT Case web site. (0.8.1)
As long as your item is in new/unused condition, we can issue a credit to the credit card which was used for purchase. Please contact us via our web site for a Return Authorization. Upon receiving an RA#, the item should be send the item to the following address:
Flyboys – RA #
9720 Landry Blvd
Spring, TX 77379
(0.9.1)
No. There are many different kinds of screen protection such as glare reduction, tinted or Night Vision compatible films, which are tied to a specific use environment. There is no “one size fits all” solution. PIVOT’s approach is to let the user decide as to what solution is right for their need.

Another factor also needs to be considered. Whenever a film is added, that film will have an impact on the battery life. In order to get the same amount of brightness from the tablet with a film on it, you must run the screen brighter which is one of the largest determinants of battery life.  (1.1.1)

PIVOT recommends you pair your tablet with a Bluetooth keyboard such as the Apple Magic Keyboard. This unit combines a sleek design with a built-in rechargeable battery and enhanced key features to provide a remarkably comfortable and precise typing experience. You can also search for other Apple compatible solutions such as the Omoton Ultra-Slim Bluetooth keyboard.
UPC: 520361310858
EAN: 0520361310858 (1.2.1)
In most situations, having your tablet in a PIVOT case will actually be a benefit to its operation. Only a small percentage of the case actually touches the tablet body making the space between the case and the tablet an effective insulator.

If you are working in a non-air conditioned environment where the ambient temperature is excessively hot (+95F/35C), then the tablet is likely to overheat in any circumstance. Our recommendation is remove the tablet from being in direct sunlight and provide additional airflow to help disipate heat from the device. (1.3.1)

PIVOT does not have a case for iPad Version 1, 2, 3 or 4. We hope you will upgrade your iPad to a case size that we do make.  (1.5.1)
During Q2, the PIVOT PC-OMNI97X case will be available for the older Air1 and Air 2. (1.7.1)
Yes – The PIVOT PC-PRO105 case currently supports both the iPad Air (3rd gen.) and the iPad Pro 10.5 in. During Q2, the PIVOT PC-OMNI97X case will be available and will be appropriate for the iPad Air 3rd Gen. (1.6.1)
Yes. The PIVOT PC-PRO105 case fits the new iPad 10.5″ Air. (1.10.1)
The right PIVOT case is PC-MINI3. (1.12.1)
The right PIVOT case is PC-MINI3. (1.13.1)
The right PIVOT case is PC-MINI3. (1.14.1)
The right PIVOT case is PC-MINI4. (1.15.1)
The PIVOT case for the Mini 4 (PC-MINI4) no longer has any button covers as the device is now much more robust and these items no longer need additional protection.  (1.16.1)
The PC-MINI4 case features a newly designed clip and case back with numerous features for increased durability and an improved user experience.
– Longer teeth for a better hold.
– Steel, Full Length Axle eliminates potential for clip ejection or damage from improper installs or minor misuse.
– Stopping Blocks prevent the mounting plate from traveling too far into the clip assembly in the event of incorrect plate install.
– Tactile Feedback Ridges provide warning to user for improper installation of the mounting plate.
– 50% Tighter Tolerances for a firmer fit and user feel.
– Clip Limiters  ensures the clip opens only wide enough for a solid mounting connection and easy release when the job is done.
– Retaining Bracket holds full-length steel hinge in place.
– Maintenance is easy as the entire clip assembly can be serviced by removing retaining bracket and sliding out steel hinge.
– Reinforced Ribs add structural stability and ong term durability.
(1.17.1)
No – The PC-MINI4 case does not support the iPad Mini (5th gen.).  While the size of the two devices is the same, the camera, button and microphone locations of the new iPad Mini (5th gen.) are not compatible with the PC-MINI4 case. A new case specifically designed for the Mini 5 will be commercially available in mid-to late Q2. (1.18.1)
Yes – A case (PC-MINI5) for the new iPad Mini (5th gen.) will be available by late Q2. Details as to the specific features of this case will be on the PIVOT web site when the product is available. (1.19.1)
Currently, the PIVOT PC-OMNI97 case is the right case for these iPad 9.7 tablets. During Q2, this case will be replaced with the PC-OMNI97X which will be the appropriate case for these iPad 9.7 devices as well as the older Air1 and Air 2. (1.21.1)
This tablet and case combination is appropriate for use in most all Part 25 transport category aircraft. Appropriateness for use in Part 23, Part 27, Part 29 aircraft needs to be determined by user. (1.22.1)
The PIVOT PC-PRO105 case is the right choice for the iPad Pro 10.5. (1.24.1)
This tablet and case combination is appropriate for use in most all Part 25 transport category aircraft. Appropriateness for use in Part 23, Part 27, Part 29 aircraft needs to be determined by user. (1.25.1)
Yes – During Q2, the PIVOT PC-PRO11 case will be available for the iPad Pro 11. (1.27.1)
The latest generation of PIVOT cases for the PRO 11 have been upgraded to include the integrated PIVOT Kickstand. The Kickstand provides better performance, more viewing angles and makes the old style folio cover obsolete. The new cases also include a protective PIVOT Screen Cover, which provides shielding from direct heat sources while the case is installed on a mount, increased drop-protection and improved stability while viewing on uneven surfaces when used with the PIVOT Kickstand. (1.28.1)
The protective PIVOT Screen Cover for the new generation of cases including the PIVOT PC-PRO11 and Surface ProSPX remains securely attached to the case body using flexible locking tabs. Installation and removal of the Screen Cover is intuitive and like the PIVOT Click-Connect feature, can be done quickly and easily with one hand. (1.29.1)
The PIVOT PRO 11 provides two secure attachment options for the Apple Pencil:  
1.) The first is to use the magnetic connection of the Pecil to the iPad.  In combination with the PIVOT Screen Cover, the Pencil is cradled sturdily while maintaining it’s ability to connect and recharge.
2.) The PRO 11 also features the familiar and time-tested PIVOT Pencil Grip.  Store the Apple Pencil firmly in the Pencil Grip during transit with or without use of the Screen Cover.
(1.30.1)
The PIVOT Kickstand featured on the next generation of cases including the PIVOT PRO 11 and SPX is extremely durable, yet flexible. It made of high strength polycarbonite materials, same as the PIVOT case itself and features carbon steel friction hinges. (1.31.1)
The PIVOT Kickstand rotates from 0 to 120 degrees supporting the device in any viewing angle range between 5 and 120 degrees.  Viewing angles in landscape format are not limited to predefined positions.  Additionally, the Kickstand now allows for portrait viewing position.  Please see the product’s User Guide for more details. (1.32.1)
The PIVOT Kickstand supports both landscape and portrait viewing orientations, a feature long requested by pilot user groups. Please see the product’s User Guide for more details. (1.33.1)
Yes – The PIVOT PC-PRO11 case allows the Apple Pencil to connect directly to the edge of the iPad Pro 11 for charging and pairing. If the Apple Pencil is placed into the PIVOT Pencil Grip on the back of the case, the Pencil will not charge. (1.34.1)
Colors are black, grey, red, blue and clear. (1.35.1)
Yes – The PIVOT PC-PRO11 case connects securely to all past and future PIVOT universal mounting plates. (1.36.1)
PIVOT recommends you pair your tablet with a Bluetooth keyboard such as the Apple Magic Keyboard that combines a sleek design with a built-in rechargeable battery and enhanced key features to provide a remarkably comfortable and precise typing experience. (1.37.1)
Yes. The cover is identical in every way so it can be used on either iPad. (1.38.1)
This tablet and case combination is appropriate for use in most all Part 25 transport category aircraft. Appropriateness for use in Part 23, Part 27, Part 29 aircraft needs to be determined by user. (1.39.1)
At this time, there is no plan to create a PIVOT case for this iPad tablet model. (1.41.1)
At this time, there is no plan to create a PIVOT case for this iPad tablet model. (1.43.1)
A PIVOT case is currently in development for this iPad tablet model and will likely share the same features as the PIVOT PC-PRO11 case. (1.45.1)
The PIVOT PC-SPX case is a multi-generational solution for the Microsoft Surface Pro family. The PC-SPX case supports the Surface Pro 4, 5, 5-LTE and 6. (1.47.1)
The protective PIVOT Screen Cover for the new generation of cases including the PIVOT PC-PRO11 and Surface PC-SPX remains securely attached to the case body using flexible locking tabs.  Installation and removal of the Screen Cover is intuitive and like the PIVOT Click-Connect feature, can be done quickly and easily with one hand. (1.48.1)
Yes. The PIVOT PC-SPX case Kickstand supports landscape viewing and well as portrait viewing, a feature long requested by pilot user groups. Please see the product’s User Guide for more details. (1.49.1)
It is extremely durable as it is made of high strength polycarbonite materials…just like the PIVOT case itself and features steel friction hinges. (1.50.1)
Yes – the Kickstand adjusts from 0 to 120 degrees supporting the device in any viewing angle range between 5 and 120 degrees. Please see the product’s User Guide for more details. (1.51.1)
The stylus pen fits into the specially designed integrated compartment on the back of the case. (1.52.1)
Yes. Simply align the metal pins on the keyboard with the port on the bottom edge of the tablet. Magnets in the tablet secure the attachment. (1.53.1)
This tablet and case combination is appropriate for use in most all Part 25 transport category aircraft. Appropriateness for use in Part 23, Part 27, Part 29 aircraft needs to be determined by user. (1.54.1)
When properly deployed on a clean dry surface, the PIVOT 809-PPK mount will securely hold the iPad Mini or Regular size iPad tablets.  (2.1.1)
Yes. When properly deployed on a clean dry surface, the securing action of the 809-PPK will securely hold any PIVOT case and tablet. (2.2.1)
The diameter of the suction pad is 3.4″ (86.4mm). (02-03-01)
The PIVOT PM-A319/20/21-CA FO LTRM has been specifically designed for deployment in the A318/319/320/321 and is appropriate for use with the iPad Air 1, iPad Air 2, iPad Pro 9.7”, iPad 9.7” 5th Generation, iPad 9.7” 6th Generation, iPad Pro 10.5, iPad Mini4, iPad Mini5, Microsoft Surface Pro 4, Microsoft Surface Pro 3, Panasonic ToughPad and Lenovo X1. This product is currently available with minimal lead time. (3.1.1)
The PIVOT PM-A330-CA FO LTRM has been specifically designed for deployment in the A330 and is appropriate for use with the iPad Air 1, iPad Air 2, iPad Pro 9.7”, iPad 9.7” 5th Generation, iPad 9.7” 6th Generation, iPad Pro 10.5, iPad Mini4, iPad Mini5, Microsoft Surface Pro 4, Microsoft Surface Pro 3, Panasonic ToughPad and Lenovo X1. This product is currently available with minimal lead time. (3.2.1)
The PIVOT PM-A380-CA FO LTRM has been specifically designed for deployment in the A380 and is appropriate for use with the iPad Air 1, iPad Air 2, iPad Pro 9.7”, iPad 9.7” 5th Generation, iPad 9.7” 6th Generation, iPad Pro 10.5, iPad Mini4, iPad Mini5, Microsoft Surface Pro 4, Microsoft Surface Pro 3, Panasonic ToughPad and Lenovo X1. This product is currently available with minimal lead time. (3.3.1)
The PIVOT PM-FPT737 LTRM has been specifically designed for deployment in the B737 Classic (300/400/500) and is appropriate for use with the iPad Air (1), iPad Air 2, iPad Air (3rd gen.), iPad Pro 9.7”, iPad 9.7” (5th Gen.), iPad 9.7” (6th Gen.), iPad Pro 10.5in., iPad Mini 1-3, iPad Mini4, iPad Mini (5th gen.), iPad Pro 11 in., Microsoft Surface 3, Microsoft Surface Pro 4, Microsoft Surface Pro 5, Microsoft Surface Pro 5 LTE, Microsoft Surface Pro 6, Panasonic ToughPad.
This product is currently available with minimal lead time. (3.4.1)
The PIVOT PM-B737NG-CA FO LTRM has been specifically designed for deployment in the B737-NG/MAX and is appropriate for use with the iPad Air (1), iPad Air 2, iPad Air (3rd gen.), iPad Pro 9.7”, iPad 9.7” (5th Gen.), iPad 9.7” (6th Gen.), iPad Pro 10.5in., iPad Mini 1-3, iPad Mini4, iPad Mini (5th gen.), iPad Pro 11 in., Microsoft Surface 3, Microsoft Surface Pro 4, Microsoft Surface Pro 5, Microsoft Surface Pro 5 LTE, Microsoft Surface Pro 6, Panasonic ToughPad. This product is currently available with minimal lead time. (3.5.1)
The PIVOT PM-747-NHO LTRM has been specifically designed for deployment in the B747 (all series) and is appropriate for use with the iPad Air (1), iPad Air 2, iPad Air (3rd gen.), iPad Pro 9.7”, iPad 9.7” (5th Gen.), iPad 9.7” (6th Gen.), iPad Pro 10.5in., iPad Mini 1-3, iPad Mini4, iPad Mini (5th gen.), iPad Pro 11 in., Microsoft Surface 3, Microsoft Surface Pro 4, Microsoft Surface Pro 5, Microsoft Surface Pro 5 LTE, Microsoft Surface Pro 6, Panasonic ToughPad. This product is currently available with minimal lead time. (3.6.1)
The PIVOT PM-777-LB-CA1R FO1R LTRM (Lunchbox position) or the PM-B777-NHO-CA FO LTRM (side window sill) have been specifically designed for deployment in the B777 and are appropriate for use with the iPad Air (1), iPad Air 2, iPad Air (3rd gen.), iPad Pro 9.7”, iPad 9.7” (5th Gen.), iPad 9.7” (6th Gen.), iPad Pro 10.5in., iPad Mini 1-3, iPad Mini4, iPad Mini (5th gen.), iPad Pro 11 in., Microsoft Surface 3, Microsoft Surface Pro 4, Microsoft Surface Pro 5, Microsoft Surface Pro 5 LTE, Microsoft Surface Pro 6, Panasonic ToughPad. These products are currently available with minimal lead time. (3.7.1)
The PIVOT PM-787-CA FO LTRM has been specifically designed for deployment in the B787 and is appropriate for use with the iPad Air (1), iPad Air 2, iPad Air (3rd gen.), iPad Pro 9.7”, iPad 9.7” (5th Gen.), iPad 9.7” (6th Gen.), iPad Pro 10.5in., iPad Mini 1-3, iPad Mini4, iPad Mini (5th gen.), iPad Pro 11 in., Microsoft Surface 3, Microsoft Surface Pro 4, Microsoft Surface Pro 5, Microsoft Surface Pro 5 LTE, Microsoft Surface Pro 6, Panasonic ToughPad. This product is currently available with minimal lead time. (3.8.1)
Fly Boys Gear and PIVOT product lines of Military Pilot Supply of Texas Inc. (4.1.1)
Since 1995, Fly Boys Gear has been a leading provider of high quality flight gear and is renowned for it’s innovative spirit, exceptional value, and amazing customer service. The company is known world-wide with individual, group and governmental sales to over 70 countries. For more than 20 years, Fly Boys has worked tirelessly to ensure every customer is personally and professionally satisfied with every aspect of their shopping and flying experience with Fly Boys flight gear.  (4.2.1)
9720 Landry Blvd., Spring, TX 77379 USA (4.3.1)
Fly Boys is owned by Military Pilot Supply of Texas (4.7.1)
Yes – GS07F9680S. For more information, please go to: https://www.flyboys.com/govtbuyers.html (4.8.1)
For more information, please go to:https://www.flyboys.com/shippinginfo.html (4.9.1)
Yes., For more information, please go to:https://www.flyboys.com/emop.html (4.10.1)
Yes – please go to www.flyboys.com and order Item #FB1060. (4.11.01)
Yes. The best way to purchase any Fly Boys product is through the Fly Boys web site. (4.12.1)
Yes – please go to www.flyboys.com and order Item #FB1060. (4.13.01)
Yes. The best way to purchase any Fly Boys product is through the Fly Boys web site. (4.14.1)